Privacy Policy

This Privacy Policy ("Policy") applies to www.repairforceone.com and Repair Force One, LLC ("Company") and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include www.repairforceone.com and any services provided by RF1, including repairs, tooling, and other composite services. The Company's website is an E-Commerce site. By using the Company website or requesting services, you consent to the data practices described in this statement.

Collection of Your Personal Information

In order to better provide you with products and services, RF1 may collect personally identifiable information, such as your:

• First and last name

• Mailing address

• Email address

• Phone number

• Job title

• Team affiliation

• Equipment serial numbers and parts lists

We do not collect personal information unless you voluntarily provide it. You may be required to provide certain personal information when you:

• Register for an account

• Enter a sweepstakes or contest sponsored by us or our partners

• Sign up for special offers from selected third parties

• Send us an email message

• Submit payment information when ordering or purchasing products and services

• Request RF1 repair, tooling, or composite services

We may use your information to communicate with you regarding services or products you have requested, and to deliver and document the services we provide. We may also gather additional personal or non-personal information in the future.

Use of Your Personal Information

RF1 collects and uses your personal information in the following ways:

• To operate and deliver the services you have requested, including repair, tooling, and composite work

• To provide you with information, products, or services that you request from us

• To provide you with notices about your account or service history

• To carry out the Company’s obligations and enforce our rights arising from any contracts entered between you and us, including billing and collection

• To notify you about changes to www.repairforceone.com, services, products, or policies

• In any other way we may describe when you provide the information

• For any other purpose with your consent

We may also use your information to inform you of other products or services available from RF1 and its affiliates.

Sharing Information with Third Parties

RF1 does not sell, rent, or lease its customer lists to third parties.

We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, deliver products, or fulfill services. All such third parties are prohibited from using your personal information except to provide these services to RF1, and they are required to maintain confidentiality.

We may also disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:

• Conform to legal process or comply with legal obligations

• Protect and defend the rights or property of RF1

• Act under exigent circumstances to protect the personal safety of users of RF1, or the public

Automatically Collected Information

RF1 may automatically collect information about your computer hardware and software. This information can include IP address, browser type, domain names, access times, and referring website addresses. This information is used for operating the service, maintaining quality, and providing general statistics regarding site use.

Links

This website contains links to other sites. We are not responsible for the content or privacy practices of such other sites. We encourage users to review the privacy statements of any site that collects personally identifiable information.

Right to Deletion

Subject to certain exceptions, on receipt of a verifiable request, we will:

• Delete your personal information from our records

• Direct any service providers to delete your personal information from their records

We may not be able to comply with deletion requests if the information is necessary to:

• Complete a transaction or provide services requested by you, including repairs or tooling work

• Detect security incidents, protect against fraudulent or illegal activity, or prosecute offenders

• Debug errors or maintain intended functionality

• Exercise free speech or protect the rights of another consumer

• Comply with applicable laws, including the California Electronic Communications Privacy Act

• Conduct public or peer-reviewed research with your informed consent

• Enable internal uses aligned with your relationship with us

• Comply with a legal obligation

Children Under Thirteen

RF1 does not knowingly collect personally identifiable information from children under 13. Users under 18 must have parental or guardian permission to use this website or request services.

Email Communications

From time to time, RF1 may contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, or other communications. You may opt out of promotional communications at any time.

Security

RF1 employs reasonable technical and administrative measures to protect personal information from unauthorized access, disclosure, or loss. However, no system is completely secure, and RF1 cannot guarantee absolute security.

Retention of Information

Personal information collected for services or orders will be retained as long as necessary to:

• Fulfill contractual obligations

• Maintain service or repair records

• Comply with legal requirements

• Protect legitimate business interests

Changes to This Policy

RF1 reserves the right to change this Policy from time to time, for example when services, data practices, or laws change. When changes are significant, we will provide notice via email, a prominent site notice, or by updating this Policy. Your continued use of the website or services constitutes acceptance of the updated Policy.

Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact:

Repair Force One, LLC

Repair Force One, LLC

180 N LaSalle St STE 2750

Chicago, Illinois 60601

Email Address:

info@repairforceone.com

Phone Number:

8722096698

Effective as of 01/01/2026